Terms of Service

Total Sports Apparel

Last Updated: March 6, 2026

Welcome to Total Sports Apparel. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By placing an order with us, you acknowledge and agree to these Terms. Please review them carefully before proceeding with any transactions.

1. Company Overview

Total Sports Apparel is a Texas-based business specializing in custom sportswear, team uniforms, custom clothing, patches, and apparel accessories for businesses, teams, schools, organizations, and resellers.

Our products may be manufactured through trusted international production partners and delivered globally.

All orders require full payment in advance before production begins unless otherwise agreed in writing.

2. Orders & Payments

All orders must be paid in full before production begins.

We accept payments through approved methods including:

  • Major credit cards
  • PayPal
  • Bank transfers
  • Other authorized payment methods

Orders are only confirmed once payment has been successfully received and verified.

Prices are subject to change without prior notice.

3. Production & Turnaround Time

Production time varies depending on:

  • Product type
  • Order quantity
  • Customization complexity
  • Artwork preparation

Estimated production and delivery timelines will be provided during order confirmation.

Total Sports Apparel is not responsible for delays caused by:

  • Shipping carriers
  • Customs clearance
  • Weather conditions
  • Global supply chain disruptions
  • Other circumstances beyond our control.

4. Shipping & Delivery

We ship worldwide using reliable shipping carriers.

Shipping costs are calculated based on:

  • Package weight
  • Shipping destination
  • Shipping method selected

Total Sports Apparel is not responsible for delays caused by carriers, customs processing, or external factors.

Customers are responsible for any customs duties, import taxes, or government fees required by their country.

5. Customization & Artwork Approval

All custom orders require artwork approval before production begins.

Customers are responsible for reviewing and approving all design details including:

  • Spelling
  • Colors
  • Placement
  • Logo quality
  • Layout

Once artwork is approved and the order enters production, changes or cancellations cannot be made.

Artwork Acceptance Policy

Total Sports Apparel reserves the right to approve or reject any submitted artwork.

We do not accept designs containing:

  • Nudity or sexually explicit material
  • Alcohol-related promotions
  • Gambling-related imagery
  • Drug-related content
  • Illegal activities
  • Hate speech or violent imagery
  • Offensive or discriminatory content
  • Content that violates religious respect or public sensitivity

If artwork is rejected, the customer will be given the opportunity to submit revised artwork.

6. Product Disclaimer

Due to the customized and production-based nature of our products:

Handmade Variations
Minor variations in stitching, embroidery placement, or finishing may occur.

Material Differences
Fabric weight, texture, and composition may vary slightly between batches.

Color Representation
Colors shown on screens may differ slightly from the final product due to display settings or dye batches.

Measurement Tolerance
Small size differences within industry tolerance may occur during manufacturing.

These variations are considered normal and acceptable.

7. Refunds, Returns & Cancellations

Because most products are custom-made, all sales are final.

Returns, replacements, or refunds may only be issued if:

  • The product is defective
  • The wrong product was delivered
  • The error was caused by Total Sports Apparel

Customers must report issues within seven (7) days of delivery.

Claims must include clear photographic evidence.

8. Intellectual Property

Customers must have the legal rights to any artwork or designs submitted.

By submitting artwork, the customer confirms they:

  • Own the intellectual property, or
  • Have authorization to use the design.

Total Sports Apparel does not verify ownership of submitted artwork.

Customers agree to indemnify and hold Total Sports Apparel harmless from any claims related to copyright or trademark violations.

We reserve the right to refuse production of artwork that may violate intellectual property laws.

Production may be paused or canceled if ownership disputes arise.

9. Limitation of Liability

Total Sports Apparel shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Our total liability in any claim shall not exceed the total amount paid for the order in question.

10. Privacy & Data Security

Customer information is handled in accordance with our Privacy Policy.

We do not sell or trade customer data.

Information may only be shared with trusted service providers necessary for:

  • Payment processing
  • Shipping and logistics
  • Order fulfillment
  • Customer communication

11. SMS Communications & Messaging Terms

By providing your phone number and opting in, you consent to receive SMS messages from Total Sports Apparel regarding your interactions with us.

Types of SMS Messages

You may receive SMS messages related to:

  • Price or quotation inquiries
  • Order confirmations and updates
  • Invoices and billing notifications
  • Shipping notifications and tracking numbers
  • Product inquiries or customer support
  • Promotions or special offers (limited to no more than one promotional SMS per week)

Message Frequency

Message frequency may vary depending on:

  • Your order status
  • Customer support interactions
  • Billing notifications
  • Shipping updates

Some orders may require multiple SMS notifications.

SMS Consent & Privacy

Phone numbers and SMS consent will never be shared, sold, rented, or disclosed to third parties for marketing purposes.

Fees

Standard message and data rates may apply depending on your mobile carrier and plan.

Opt-In Methods

You may opt into SMS communications by:

  • Providing verbal consent during a phone conversation
  • Submitting an online form on our website
  • Giving consent through email communication

Opt-Out & Help

You may opt out at any time by replying STOP to any SMS message.

For assistance, reply HELP or contact us directly.

12. Changes to Terms

Total Sports Apparel reserves the right to update or modify these Terms at any time.

Changes will take effect immediately upon posting on our website.

Continued use of our Website or Services constitutes acceptance of the updated Terms.

Contact Information

If you have questions about these Terms of Service, please contact us:

Total Sports Apparel
10685-B Hazelhurst Dr.
Suite 13006
Houston, TX 77043
United States

Phone: +1 713-997-5586
WhatsApp: +1 347-744-4760
Email: sales@totalsportsapparel.com
Website: www.totalsportsapparel.com