Privacy policy

Total Sports Apparel

We respect your privacy and are committed to protecting it through our compliance with this privacy policy (“Policy”). This Policy describes the types of information we may collect from you or that you may provide (“Personal Information”) on the totalsportsapparel.com website (“Website” or “Service”) and any of its related products and services (collectively, “Services”), and our practices for collecting, using, maintaining, protecting, and disclosure of that Personal Information.

It also describes the choices available to you regarding our use of your Personal Information and how you can access and update it.

This Policy is a legally binding agreement between you (“User”, “you” or “your”) and Total Sports Apparel (“Total Sports Apparel”, “we”, “us” or “our”). If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this agreement, in which case the terms “User”, “you” or “your” shall refer to such entity.

If you do not have such authority, or if you do not agree with the terms of this agreement, you must not accept this agreement and may not access or use the Website and Services.

By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy.

This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Table of contents

  1. Automatic collection of information
  2. Collection of personal information
  3. Privacy of children
  4. Use and processing of collected information
  5. Payment processing
  6. Disclosure of information
  7. Retention of information
  8. Transfer of information
  9. Data protection rights under the GDPR
  10. California privacy rights
  11. How to exercise your rights
  12. Data analytics
  13. Do Not Track signals
  14. Advertisements
  15. Social media features
  16. Email marketing
  17. SMS & Phone Number Privacy
  18. Push notifications
  19. Links to other resources
  20. Information security
  21. Data breach
  22. Changes and amendments
  23. Acceptance of this policy
  24. Contacting us

Automatic collection of information

When you open the Website, our servers automatically record information that your browser sends. This data may include information such as:

  • Your device IP address
  • Browser type and version
  • Operating system type and version
  • Language preferences
  • Referring webpage
  • Pages visited on our Website
  • Time spent on pages
  • Search queries on the Website
  • Access dates and times

This data is used only to identify potential cases of abuse and to establish statistical information regarding the usage and traffic of the Website and Services.

This statistical information is not aggregated in a way that would identify any particular User.

Collection of personal information

You can access and use the Website and Services without telling us who you are.

However, if you wish to use certain features, you may be asked to provide personal information such as:

  • Name
  • Email address
  • Phone number
  • Country of residence
  • Account login information
  • Payment information
  • Order details
  • Uploaded artwork, logos, or design files

We receive and store information you provide when you:

  • Place an order
  • Request a quote
  • Submit a contact form
  • Subscribe to marketing emails
  • Upload artwork or design files

You may choose not to provide personal information, but this may limit the features or services available to you.

Privacy of children

We do not knowingly collect Personal Information from children under the age of 18.

If you are under 18, please do not submit Personal Information through the Website.

If we learn that a child under 18 has submitted Personal Information, we will promptly delete it.

Parents and guardians are encouraged to monitor children’s internet activity.

Use and processing of collected information

We may use your Personal Information to:

  • Create and manage user accounts
  • Process and fulfill orders
  • Deliver products or services
  • Send order updates and production notifications
  • Provide customer support
  • Improve our products and services
  • Send marketing or promotional communications
  • Request feedback or reviews
  • Improve website experience
  • Prevent fraud or abuse
  • Comply with legal obligations

Processing of Personal Information depends on how you interact with the Website and Services.

We rely on your consent as the legal basis for collecting and processing your Personal Information when required under applicable data protection laws.

Payment processing

For services requiring payment, you may need to provide payment information such as:

  • Credit card details
  • Billing address
  • Payment account details

Payments are securely processed through trusted third-party payment processors that comply with PCI-DSS security standards.

Payment processors may collect and process payment information directly according to their own privacy policies.

Total Sports Apparel does not store sensitive credit card data on our servers.

Disclosure of information

We may share your Personal Information with service providers that help us operate our business, such as:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Email marketing platforms
  • Analytics providers

These providers are only given the information necessary to perform their services and are required to protect your data.

We may also disclose information when required by law, such as:

  • Court orders
  • Legal processes
  • Government requests
  • Fraud investigations

In the event of a business merger, acquisition, or sale, Personal Information may be transferred as part of the business assets.

Retention of information

We retain Personal Information only as long as necessary to:

  • Fulfill the purposes outlined in this Policy
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Aggregated or anonymized data may be retained indefinitely.

Transfer of information

Your Personal Information may be stored or processed in countries other than your own.

By using our Website and Services, you consent to such transfers in accordance with this Privacy Policy.

Data protection rights under the GDPR

If you are located in the European Economic Area (EEA), you may have the following rights:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of personal data
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent

Requests can be submitted using the contact information below.

California privacy rights

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

  • Request disclosure of collected personal information
  • Request deletion of personal information
  • Opt out of the sale of personal information

Total Sports Apparel does not sell personal information.

How to exercise your rights

Any requests to exercise your rights can be directed to us through the contact details provided in this document. Please note that we may ask you to verify your identity before responding to such requests. Your request must provide sufficient information that allows us to verify that you are the person you are claiming to be or that you are the authorized representative of such person. If we receive your request from an authorized representative, we may request evidence that you have provided such an authorized representative with power of attorney or that the authorized representative otherwise has valid written authority to submit requests on your behalf.

You must include sufficient details to allow us to properly understand the request and respond to it. We cannot respond to your request or provide you with Personal Information unless we first verify your identity or authority to make such a request and confirm that the Personal Information relates to you.

Data analytics

We may use third-party analytics services such as Google Analytics to collect anonymous usage data about our Website.

This information helps us understand how visitors use the Website and improve our services.

No personally identifiable information is collected through analytics tools.

Do Not Track signals

Our Website currently does not respond to Do Not Track (DNT) browser signals.

Advertisements

We may work with third-party advertising providers to display relevant advertisements.

These providers may use cookies or tracking technologies to deliver personalized ads.

Social media features

Our Website may include social media features such as:

  • Facebook sharing buttons
  • Instagram links
  • Twitter share features

These features may collect your IP address and set cookies.

Your interaction with these features is governed by the privacy policies of the respective social media platforms.

Email marketing

We may send newsletters and marketing emails if you voluntarily subscribe.

You can unsubscribe at any time using the unsubscribe link in our emails.

Transactional emails related to orders, quotes, or account activity will still be sent.

SMS & Phone Number Privacy

Total Sports Apparel respects your privacy and is committed to protecting your personal information.

By providing your phone number, you consent to receive SMS messages related to:

  • Order updates
  • Quotes
  • Production updates
  • Customer service
  • Important service notifications

Message frequency may vary. Standard message and data rates may apply.

We do not sell, rent, or share phone numbers with third parties for marketing purposes.

You may opt out at any time by replying STOP.

Push notifications

If you subscribe to push notifications, we may send notifications regarding:

  • Order updates
  • Promotions
  • Product announcements

You may disable push notifications anytime through your device settings.

Our Website may contain links to external websites.

We are not responsible for the privacy practices of those websites.

Information security

We protect Personal Information using reasonable administrative, technical, and physical safeguards.

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data breach

If a data breach occurs that may affect your Personal Information, we will take appropriate action including:

  • Investigation
  • Notification to affected users
  • Reporting to authorities when required

Changes and amendments

We reserve the right to update this Privacy Policy at any time.

Updated versions will be posted on the Website with the revised date.

Your continued use of the Website after updates indicates acceptance of the revised Policy.

Acceptance of this policy

By accessing and using the Website and Services, you acknowledge that you have read and agree to this Privacy Policy.

If you do not agree, please do not use the Website.

Contacting us

If you have questions about this Privacy Policy, please contact us:

Total Sports Apparel
10685-B Hazelhurst Dr.
Suite 13006
Houston, TX 77043
United States

Phone: +1 713-997-5586
WhatsApp: +1 347-744-4760
Email: sales@totalsportsapparel.com
Website: www.totalsportsapparel.com

This document was last updated on March 6, 2026